At FahadPro, your satisfaction is our highest priority. We understand that shopping online requires trust, and we want every step of your experience with us to be smooth, transparent, and enjoyable — from the moment you place an order to the moment it arrives at your door. If for any reason you are not entirely satisfied with your purchase, we are here to help.

You may request a return or refund for any item that does not meet your expectations. We accept returns of unused, unopened items in their original condition within 14 calendar days of delivery. The product must be complete, with all original packaging, components, instructions, and accessories. We kindly ask that you ensure the item is packed securely to avoid any damage during its return journey. Once we receive and inspect the item, we will confirm whether it meets the return criteria. Approved refunds will be issued back to your original method of payment within a reasonable processing period.

Please note that the cost of returning an item is generally the responsibility of the customer unless the item was received damaged, defective, or incorrect. In such cases, we will gladly cover return shipping and either offer a replacement free of charge or issue a full refund, depending on your preference. If your order arrives with visible damage or a manufacturing defect, we ask that you let us know as soon as possible, ideally within 48 hours of delivery, so we can take swift action to resolve the situation. We may request photos to assess the issue and expedite the process.

We take great care in the packing and shipping of each order, but we understand that issues can sometimes arise, especially with international transit. Our team is committed to making sure that every problem is handled with professionalism, fairness, and care. Every customer matters to us, and we always strive to find the best possible solution in any case of dissatisfaction.

We are proud to offer worldwide shipping to bring the joy of board games to players across the globe. No matter where you are located — whether it’s a major city or a remote village — we are happy to deliver to your doorstep. We believe that the love for games should know no borders, and we are honored to be part of your gaming journey, wherever it may begin.

Thank you for choosing FahadPro. We are always here to support you and make your shopping experience with us as safe, enjoyable, and stress-free as possible.